Everything you might be wondering

No. In Time Diabetes First Aid is educational training designed to build practical confidence in real situations. It is not a nationally accredited first aid qualification and it does not replace a workplace first aid certificate, a diabetes management plan, or advice from someone's own health team.

No. Keep your standard first aid certificate. This training sits alongside it, filling in the diabetes specific gaps that general first aid courses barely touch, like hypos, CGM alarms, insulin pumps, ketones and when to call 000.

Rhiannan Pitts, a Credentialled Diabetes Educator and Registered Nurse with more than 15 years of clinical experience. Everything is written from real clinical practice and aligned with Australian guidance from the NDSS and Diabetes Australia.

Yes. Every protocol, phone number and service referenced is Australian, including the Rule of 15, sick day guidance, Virtual ED and urgent care options, the NDSS Helpline and ADEA for finding a diabetes educator.

None at all. It is written for parents, partners, carers, support workers, teachers, colleagues and friends. No jargon, no assumed knowledge.

Yes, and many will find the language, stigma and communication module especially useful. It covers how to talk respectfully with people living with diabetes without slipping into judgement or blame.

You are still welcome. Around one in twenty Australians lives with diabetes, so most of us will stand beside someone in a difficult moment at some point. Knowing what to do before it happens is the whole point.

Yes. The training is split into clear pathways so you can follow type 1, type 2, or both. Type 2 has its own content on medication related hypo risk, HHS, sick day rules and stigma.

The free training modules are open to everyone, no payment required. The full course goes much deeper with filmed demonstrations, including glucagon, more scenarios, printable resources, a capstone assessment and a certificate of completion.

You can go at your own pace, so you can work through it in whatever chunks suit you. Most people do one module at a time, often one a week.

Not for the free training, though creating one means your progress is saved and follows you across devices.

The full course includes a certificate of completion. It is a record of the training you have done, not an accredited qualification.

Yes. Group enrolments cover multiple staff under one booking, with a progress view so a manager can see who has completed which module, plus an adaptable diabetes support policy template. Get in touch for a quote.

Yes. Online sessions are available for individuals and groups, including live Q&A where you can ask about your own situation. Everything is delivered online, Australia wide.

Email info@intimediabetes.com and Rhiannan will get back to you.

No. The training is general education. It does not replace personalised advice from a doctor, diabetes educator or diabetes management plan, and it should never delay calling for help.

Call 000 immediately if someone is unconscious, having a seizure, cannot swallow safely, or you are seriously worried. Never wait to work out the cause first.