Diabetes first aid training

Would you know what to do in a diabetes emergency?

A person with diabetes can suddenly become confused, unconscious or unable to treat themselves. You might be the one standing next to them. This is how you learn what to do.

Practical first aid education created by Rhiannan Pitts, RN & CDE. General education, not clinical medical advice.

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In a diabetes emergency, do this

A quick glance is enough. Save this page or screenshot it.

  1. 1

    Spot a low

    Under 4.0 mmol/L, or shakiness, sweating, pale skin, confusion, slurred speech, or a continuous glucose monitor alarm.

  2. 2

    Rule of 15

    If conscious and swallowing, give 15g fast sugar now: 6 to 7 jelly beans, half a can of regular soft drink, a small 200ml juice popper, or 3 to 4 glucose tablets. Wait 15 minutes, then re-check.

  3. 3

    When to call 000

    If unconscious, having a seizure, or unable to swallow safely, call 000 immediately. Never force food or liquid. Roll them onto their side in the recovery position.

General education, not a substitute for the person's own diabetes management plan.

It isn’t diabetes management. It’s first aid.

Suddenly confused

A low can arrive in minutes. Speech slurs, thinking slows, and they may argue with you.

Unable to treat themselves

The person who normally handles all of this can become the one who cannot.

You're the person there

Not a nurse. Not an ambulance yet. Just you, deciding what to do next.

60 second check

Test your instincts

Read the situation, then reveal the options.

You're in a meeting when a colleague's phone sounds a low glucose alert: 3.6 mmol/L with a down arrow. They wave it off and say they feel fine.

Would you know what to do right now?

Show the options

What you learn

The moments that matter most

Tap any topic to see what it covers.

Hypoglycaemia

Spotting a low early, treating it safely with the Rule of 15, and knowing exactly what to do if someone cannot swallow.

Hyperglycaemia and ketones

Recognising a high, the warning signs that turn it into an emergency, and how to respond calmly.

Continuous glucose monitors and insulin pumps

What the alarms actually mean, what to check, and what to do when the technology stops working.

When to escalate

Clear thresholds for calling 000, when urgent care is the right call, and what to tell them when you do.

Burnout and emotional first aid

Alongside the emergency basics: recognising diabetes distress, what to say, and how to help without taking over.

Who it’s for

For everyone standing beside someone with diabetes

Parents and families

School mornings, sleepovers, sport and the 3am checks.

Teachers and schools

Classrooms, excursions and the student nobody wants to get this wrong for.

Carers and support workers

Practical steps for the people doing the day to day work.

Disability support

Responding confidently when someone cannot tell you what they need.

Workplaces

Colleagues, first aid officers and managers who want a real plan.

Partners, friends and people who care

Nights out, travel, and simply being useful without hovering.

Families, partners and carers

Would the people beside you know what to do?

Whether you live with diabetes and want your partner, housemates, or family to feel confident, or you love someone with diabetes and want to know how to help in an emergency. Learn the real warning signs, the Rule of 15, and when to escalate, without confusing clinical jargon.

Rhiannan Pitts, Credentialled Diabetes Educator and Registered Nurse

Created by Rhiannan Pitts, Registered Nurse and Credentialled Diabetes Educator.

Read her story

Where to next

Available now

Free training

Short modules with real situations, scenario questions and printable steps. No account needed.

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Coming soon

The full course

Deeper video training, demonstrations, printables and a certificate. Get the free guide and you'll hear first.

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Free guide

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Someone you know should see this

The free training is genuinely free. Pass it to the grandparent, the coach, the teacher or the friend who might be the one standing there.

Refer someone by email

Questions, or a session for your group?

info@intimediabetes.com

Located in Australia, available online.